The VAT Summer Savings promotion is our way of helping families make the most of the summer holidays.

Following the UK Government’s temporary VAT reduction scheme, we’ve chosen to take part by passing the savings directly on to our guests through reduced admission prices for visits between 25th June and 1st September 2026.

By reducing ticket prices throughout the campaign period, we’re helping more families enjoy quality time together for less.

We have several large carparks, all clearly signposted from the main driveway. During peak times, we often have helpful parking staff to ensure our parking procedures run smoothly.

Parking tickets can be purchased in advance, along with your entrance tickets here.

From the carpark, follow the signs for our Welcome Desk or head towards the Glasshouse in front of the building. Here you can purchase your tickets, or if you have booked online, simply show the QR code on your confirmation email to our friendly welcome desk staff to receive your entry wristband.

There’s no need to book, you can just turn up and show your vouchers/membership cards to our friendly front desk staff.

Absolutely! We offer a range of Early Bird Entry tickets, allowing guests to enter the park before designated times and enjoy the attractions during our quietest hours. These tickets include full-day admission, so visitors are welcome to stay and enjoy the park for the entire day.

We offer one free carer ticket with each full paying visitor (maximum one carer per person).

We aim to make our site as accessible as possible:

• Most areas, including the car park and disabled spaces, are on firm, hard surfaces. Some areas of the car park are gravel.
• Ramps and wide access routes are in place for wheelchair users.

Please note:

• Some areas have uneven ground and are clearly signposted.
• Grass areas can be difficult in wet weather. Wheelchair users are advised to stay on firm paths during these times.

Facilities and support:

• Disabled toilet facilities are available.
• A limited number of wheelchairs are available free of charge.
• Golf buggies are available for hire at an additional cost.

Visitors with disabilities may admit one accompanying carer free of charge when they pay for a full price adult or child ticket; Book your adult or child ticket online, then on arrival present your supporting documents that shows you require a carer. We accept the following documents: 

• Disability Allowance Letter 

• PIP letter 

• Access Pass 

• Any other appropriate supporting documentation as issued by your local council.

Yes absolutely! We have lots of exciting educational trails around the site which are cycle friendly for all the family!

There is a small parking charge per vehicle. You can purchase a parking pass online or at the welcome desk. There are ANPR cameras in operation across site. We have ample parking, along with limited disability spots that are first come, first served.

Yes, across the site. The only areas we don’t allow dogs are within the indoor Café and store,
however we do have a garden room undercover with heaters, and a bar area. You can sit
outside, and all your food and drinks will be delivered to the table.