VISIT US NOW WITH CONFIDENCE …
NO BOOKING NECESSARY!
Open 10am-4pm Monday to Friday.
Our stunning sculpture park, two beautiful showrooms, famous clearance yard, and wonderful cafe now open!
Covid secure measures in place across site
Toilet & Disabled Facilities available & regular cleaning routines carried out daily
Dog walks, Nature Trails & Children’s Trail Open
Dogs are welcome outside, on leads.
Our Covid-19 Statement
Before You Arrive
We will be putting in place a daily capacity restriction on site to allow for social distancing and the best possible visitor experience, this will be monitored throughout the day.
Look out for information before leaving home, please check our website or social media pages for the latest information.
If you are feeling unwell, please do not visit.
We will only be accepting card payment methods throughout the site. Card payments will include, contactless, apple pay and chip & pin.
What We Are Doing on Site
Social Distancing- We will encourage all visitors to follow 2-metre distancing guidelines and some areas will operate a one-way system.
Our team will be using Personal Protective Equipment (PPE) where needed and protective screens for purchase areas.
New capacity limits will be put into place and monitored daily whilst inside the Centre
We will be continually reviewing, and if necessary adjusting procedures, so please be assured we are doing all we can to protect you, your families and our team.
Temperature Checks – temperature checks are used by our teams on entry to the site.
Hygiene - Additional hand sanitiser dispensers are located for visitors to use at all till points, and in store.
Hygiene Team - Our dedicated team will be continually ensuring thorough and frequent sanitising of all high frequency touch points.
Food & Drink - We have a takeaway service running for you, with hot drinks, cakes, snacks & ice-cream
Limited toilet facilities to reduce footprint round site
How you can help
Help keep the site clean.
Please respect the social distancing & one way measures
Regularly using hand sanitiser
Do not visit if feeling unwell
|Visitor Opening Hours|
|Monday to Friday||10:00 am - 4:00 pm|
|Saturday & Sunday||CLOSED|
|Web Sales Office|
|Monday to Thursday||9:00 am - 5:30 pm|
|Friday||9:00 am - 5:00 pm|
|Saturday & Sunday||CLOSED|
|Holiday Opening Times|
|Thursday 24th December to 2nd January||CLOSED|
|Monday 4th January||10:00 am - 4:00 pm|
|Bank Holiday Monday's||10:00 am - 4:00 pm|
|Good Friday, Easter Sunday & Easter Monday||CLOSED|
Dear valued Customer,
I hope you are keeping well during these uncertain times - we are happy to advise that you may now visit the Centre, and although things are running a little differently, our cafe is open for takeaways and you can safely shop in our showrooms and outside. We have a number of fabulous clearance lines that are exclusive to our visitors – these are being displayed daily for you to browse.
Can we also reassure you that we are doing all we can to keep our colleagues and visitors safe, so we have adjusted our opening times to Monday to Friday from 10-4pm and we ask that you follow our safety measures when visiting, such as social distancing and following a one way route around store. We really look forward to welcoming you back.
Do I have to pay to enter?
Entry onto the site is free, however we do recommend joining our Membership Club as this provides many benefits for our visitors. Membership costs just £2 which registers your membership card and gives you unlimited visits for 12 months. Your membership card will get you 10% off goods and refreshments in our showroom and café, exclusive access to events and event tickets, and a whole host of other rewards.
Membership cards are available from our meet and greet entrance upon arrival. Find out more here.
The British Ironworks Centre
Phone Number: 08006888386
Out of Hours Helpline: 07843336572
Free Parking For Members, £2 For Non-Members - We have a large car park situated at the back of the site, follow the signs upon arrival to navigate. For large events, we do have much larger sites for parking, so never worry about finding a space. Although our car park is secure, we do not advise that you leave anything of value in your car when unattended.
Dog-Friendly - Dogs are allowed on site, however dogs are not allowed within the Showroom/Cafe Area (with the exception of guide dogs) but we do have a lovely veranda where you can relax on our leather sofas and enjoy some refreshments. We also have water bowls allocated throughout the site. Please note that on a warm day a car can become overheated, this can prove fatal to dogs, so please bring them with you to enjoy the site.
Site Accessibility - We have a disabled toilet located in the reception area which is easily accessible via two large ramps outside. There are also ramps situated throughout the site which allow easier access to most of parts of our Centre. Whilst we have tried to make our grounds as level as possible, we do have signage across the site notifying our visitors about uneven ground. Please take care when navigating these parts of the site. On particularly wet days, the grass can become more difficult to access. If you are using a wheelchair, we advise that you only stay on the firm/stone surfaces and leave exploring the fields for more dry and sunny days. We also offer golf buggy hire if you wish to explore the entirety of the site. Please ask a member of our team about our golf buggies. We also have a wheelchair on site that is free to use if required. Prior notice is required for this service. We are currently working on a series of toilets in the new toilet block, which will be located closer to the café and showroom area.
Certain members of staff including the Chairman, Clive Knowles, have undergone Dementia Friendly Training to ensure that the site is aware of the necessary needs required should a visitor with dementia visit the site. All trained staff will be made available immediately should there be any arising issues. We have also been recognised with a disability award from Shropshire Disability and Oswestry Access Group.
Baby Changing Facilities - Our baby changing facilities are located within the disabled toilet by the reception. We also have a high chair available in our cafe. On weekends children can receive a free ice cream voucher, they can be collected by our main gates.
Picnic Policy - We are an attraction that relies on the sales from our Forge Cafe and Showroom to help maintain the site. Because of this, we kindly request that visitors refrain from bringing picnics from home and instead purchase refreshments on site. The only exception is school trips where children are allowed packed lunches. Thank you for understanding.
Dress Code - We ask that all visitors wear respectable smart-casual attire when visiting the Centre. We are a site that welcomes all groups of people so please ensure that your clothing remains respectful of those around you (i.e. no bare torsos, offensive graphics, etc.). For health and safety purposes, appropriate footwear, particularly with children, should be worn at all times. We reserve the right to deny admittance to any visitor deemed to be wearing inappropriate clothing.
Best advice is to book your visit using our Priority Pass function - Please do book in, do not take it for granted especially on high days and holidays that you can arrive and gain admittance. We have to maintain our high standards of presentation, care and service, this means we have a threshold capped for visitors.
If you want greater reassurance, then please go to Priority Pass and book your visit, it offers us an advanced warning and you have the peace of mind before starting your journey.
The British Ironwork Centre (Black Country Metal Works Ltd) Registered in England & Wales, company number 05709874.