**Due to current Government lockdown restrictions ,From Thursday 5th November the Centre, Cafe & Sculpture Park will be closed to visitors. The Centre will remain closed until 2nd December. For more details see our opening times
Retail Centre, Cafe & Sculpture Park
From Thursday 5th November the Centre, Cafe & Sculpture Park will be closed to visitors. The Centre will remain closed until 2nd December. Obviously, we are on Facebook and Instagram and love to interact with our community so make sure you follow us to keep up-to-date with what's happening here.
Online Orders & delivery
During this time the website will continue taking orders as normal and we will be dispatching your orders in the usual way. We will work hard during this time to list lots of exciting products and ensure we keep you informed of special offers and discounts via our Facebook and Instagram.
Click and Collect Service
For those who would like to collect their order, we will be holding ‘Click and Collect’ slots each week. These will be on a Monday, Wednesday and Friday between 2pm & 4pm. You will come to the Welcome point and be met by a colleague who will take your order number and bring your package to you. We ask that you wait at least 24 hours before collecting, to allow us time to prepare and package your order.
Please note that we are not encouraging you to travel, and ask that you only ‘Click and Collect’ if you are allowed to do so. Please follow the guidance and restrictions that apply in your area. We really look forward to welcoming you back once we are able to do so, and thank you for your continued support.
|Visitor Opening Hours|
|Monday to Friday||CLOSED|
|Saturday & Sunday||CLOSED|
|Web Sales Office|
|Monday to Thursday||9:00 am - 5:30 pm|
|Friday||9:00 am - 5:00 pm|
|Saturday & Sunday||CLOSED|
|Holiday Opening Times|
|Thursday 24th December||CLOSED|
|Monday 4th January||10:00 am - 4:00 pm|
|Bank Holiday Monday's||10:00 am - 4:00 pm|
|Good Friday, Easter Sunday & Easter Monday||CLOSED|
Do I have to pay to enter?
Entry onto the site is free, however we do recommend joining our Membership Club as this provides many benefits for our visitors. Membership costs just £2 which registers your membership card and gives you unlimited visits for 12 months. Your membership card will get you 10% off goods and refreshments in our showroom and café, exclusive access to events and event tickets, and a whole host of other rewards.
Membership cards are available from our meet and greet entrance upon arrival. Find out more here.
The British Ironworks Centre
Phone Number: 08006888386
Out of Hours Helpline: 07843336572
Free Parking For Members, £2 For Non-Members - We have a large car park situated at the back of the site, follow the signs upon arrival to navigate. For large events, we do have much larger sites for parking, so never worry about finding a space. Although our car park is secure, we do not advise that you leave anything of value in your car when unattended.
Dog-Friendly - Dogs are allowed on site, however dogs are not allowed within the Showroom/Cafe Area (with the exception of guide dogs) but we do have a lovely veranda where you can relax on our leather sofas and enjoy some refreshments. We also have water bowls allocated throughout the site. Please note that on a warm day a car can become overheated, this can prove fatal to dogs, so please bring them with you to enjoy the site.
Site Accessibility - We have a disabled toilet located in the reception area which is easily accessible via two large ramps outside. There are also ramps situated throughout the site which allow easier access to most of parts of our Centre. Whilst we have tried to make our grounds as level as possible, we do have signage across the site notifying our visitors about uneven ground. Please take care when navigating these parts of the site. On particularly wet days, the grass can become more difficult to access. If you are using a wheelchair, we advise that you only stay on the firm/stone surfaces and leave exploring the fields for more dry and sunny days. We also offer golf buggy hire if you wish to explore the entirety of the site. Please ask a member of our team about our golf buggies. We also have a wheelchair on site that is free to use if required. Prior notice is required for this service. We are currently working on a series of toilets in the new toilet block, which will be located closer to the café and showroom area.
Certain members of staff including the Chairman, Clive Knowles, have undergone Dementia Friendly Training to ensure that the site is aware of the necessary needs required should a visitor with dementia visit the site. All trained staff will be made available immediately should there be any arising issues. We have also been recognised with a disability award from Shropshire Disability and Oswestry Access Group.
Baby Changing Facilities - Our baby changing facilities are located within the disabled toilet by the reception. We also have a high chair available in our cafe. On weekends children can receive a free ice cream voucher, they can be collected by our main gates.
Picnic Policy - We are an attraction that relies on the sales from our Forge Cafe and Showroom to help maintain the site. Because of this, we kindly request that visitors refrain from bringing picnics from home and instead purchase refreshments on site. The only exception is school trips where children are allowed packed lunches. Thank you for understanding.
Dress Code - We ask that all visitors wear respectable smart-casual attire when visiting the Centre. We are a site that welcomes all groups of people so please ensure that your clothing remains respectful of those around you (i.e. no bare torsos, offensive graphics, etc.). For health and safety purposes, appropriate footwear, particularly with children, should be worn at all times. We reserve the right to deny admittance to any visitor deemed to be wearing inappropriate clothing.
Best advice is to book your visit using our Priority Pass function - Please do book in, do not take it for granted especially on high days and holidays that you can arrive and gain admittance. We have to maintain our high standards of presentation, care and service, this means we have a threshold capped for visitors.
If you want greater reassurance, then please go to Priority Pass and book your visit, it offers us an advanced warning and you have the peace of mind before starting your journey.
The British Ironwork Centre (Black Country Metal Works Ltd) Registered in England & Wales, company number 05709874.