Opening Times
Opening Times
Tuesday - Friday
9:30am - 4pm
Saturday
9am - 4pm
Monday & Sunday
Closed
Bank Holiday Mondays
Closed
Directions
Web Sales
Monday - Friday
10am - 4pm
Saturday & Sunday
Closed
Fast Track FAQs

Do I need to book in advance?
You can buy tickets on the door, but we recommend booking online to guarantee your tickets!

Kids under 12 FREE?
One free child ticket with every paying adult ticket, any additional children are charged at £5.00

Entrance Pricing:
Day Pass – £14

Parking – £4

Opening Times?
Tues – Fri: 9:30am-4pm

Sat: 9am-4pm

Do we need to book for the Cafe?
No need to book! Please note we kindly request no picnics on site, as we rely on our café sales to help maintain our wonderful sculpture park.

Do you allow dogs? 
Yes, in all outdoor spaces and outdoor café area!

More questions? See here!

BIC

Book Your Afternoon Tea

Are you ready to join us for our viral Afternoon Tea?! We have everything from mouthwatering Traditional to the fabulous Big & Bougie!

Check out our various Afternoon Tea menus before booking!

Afternoon Tea Menus

Check out our various Afternoon Tea menus before booking!

Afternoon Tea Menus
  • Every Afternoon Tea booking includes a Day Pass to the Centre and Sculpture Parks, along with parking, so you can make a day of your visit!
  • Your Afternoon Tea experience lasts 60 minutes and begins promptly at your reserved booking time. We kindly ask that you arrive 10 minutes before your booking. Late arrivals may have less time to enjoy their Afternoon Tea, and in some circumstances we may be unable to accommodate significantly late arrivals at the original booking time.
  • Booking with a voucher? Simply enter the voucher code from your gift voucher email in the voucher code box during checkout.
  • Bringing your dog? Please tick the relevant box at checkout so we can reserve you a table in our outdoor seating area.
  • Our Afternoon Teas, including sandwich fillings, are served from set menus. We’re able to accommodate allergies where possible, but we are unable to make changes for personal preference. Please note, requests left in the booking comment box are not automatically confirmed.
  • Saturdays are extremely popular and often book up well in advance. If we are showing as fully booked, we do not have availability and currently do not operate a cancellation list.
  • To help celebrate your visit, a member of our team may take a complimentary photograph of your party for you to keep,  we feature these on our social media page. If you would prefer not to be photographed or for your image not to be used, simply let your server know when you arrive.

For allergens information, please see full T&C’s here.

 

Do I have to purchase an entry ticket?

BIC

Entrance and parking is FREE with each afternoon tea reservation.

Do you have a cancellation list?

BIC

Unfortunately we are unable to offer a cancellation list at this time, if there is a cancellation then the timeslot will automatically become available again. Please keep checking back to see availability.

The booking system is only showing 1 available.

BIC

This means that we only have capacity for one person remaining at that timeslot. We cannot take bookings for one person, and we cannot extend this capacity to accommodate more people. Please select another timeslot with a higher capacity.

Can I book multiple types of afternoon teas?

BIC

Our booking system shows each afternoon tea available, simply select the options you want! You can find our full range of fabulous afternoon teas here!

Can I request different cakes or sandwich fillings?

BIC

Unfortunately our menu is a set menu, and we cannot make alterations, this includes sandwich fillings. If there’s an allergy or dietary requirement, you can add this to the checkout.

What do I do regarding allergies and dietary requirements?

BIC

If there’s an allergy or dietary requirement, you can add this to the checkout. We do try to cater for all allergen requirements, but cannot guarantee that our kitchen uses equipment that is contamination free. You can also find information on food allergens here.

My allergies and special requests aren’t showing on my booking confirmation?

BIC

Not to worry! If you added them on the checkout, they will be on our system, they just won’t show on your confirmation! 

How do I cancel or reschedule my booking?

BIC

If you’re cancelling or rescheduling 48hr prior to your booking, you can do this directly from your booking confirmation email.

What if I’m running late for my booking?

BIC

Give us a call on 01691 610952 and we can try to help you!

Do you have high chairs/extra chairs available?

BIC

Yes we do – please add your request into the comments box on the checkout.

Can two people share one afternoon tea?

BIC

Our afternoon teas are sold per person. If you have leftovers you are more than welcome to take them home in our takeout boxes to enjoy later!

Can I buy an afternoon tea gift voucher?

BIC

Of course! Our afternoon tea vouchers are sent via e-mail. You first receive a standard order confirmation email, then the e-voucher(s) will follow. 

See our full range of vouchers here!

I have a gift voucher – how do I book?

BIC

On the checkout there is a voucher code box, simply pop in the code from your gift voucher email!

What if my voucher is about to expire?

BIC

Our afternoon tea vouchers are valid for 12 months, unfortunately our system does not allow extensions so please be sure to book in as soon as you can to avoid disappointment.

I haven’t received my order confirmation or QR codes – can you help?

BIC

Your order confirmation and QR codes are sent automatically in separate emails, as soon as you book with us. Please check your junk/spam folders; they have most likely arrived in here!

I want to book afternoon tea for tomorrow but the website won’t allow me to – can you help?

BIC

All afternoon teas must be booked 48 hours in advance to allow our cafe and kitchen to prepare.

Can I book in for cream tea with my vouchers?

BIC

You don’t need to book for a cream tea – just present your vouchers at our cafe till point!

Give The Gift Of Vouchers!
Gift Vouchers
Shop The British Ironworks Products Online!
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