Opening Times
Opening Times
Tuesday - Friday
10am - 4pm
Saturday
9am - 4pm
Monday & Sunday
Closed
Directions
Web Sales Opening Times
Monday - Thursday
9am - 5:30pm
Friday
9am - 5pm
Saturday & Sunday
Closed
Fast Track FAQs

Is it free to enter? YES for kids!

Nominal charge for:
OAPs
NHS
Locals (SY Postcodes)
Refugees
Food Bank Users
Armed Forces
Blue Badge Holders
Carers
Facebook Top Fans
£6.00

KIDS ALWAYS FREE!

Routine Adult Peak Season Charge: £8.50

Are you open on a Saturday? YES!

Do you allow dogs? YES!
(All outdoor spaces and outdoor café area)

Something for all the family!

(Please refer to our terms and conditions for more information)

BIC

Lighting FAQs

What is the difference between a wall light and a wall lantern?

We tend to refer to our more modern and contemporary designs as ‘wall lights’ and our more ornate and period-inspired designs as ‘wall lanterns’. Therefore, the only real difference between the two is aesthetic and design style. Both are designed to be wall mounted and both function in the same way – to provide your property with ample illumination and added style for many years to come.

Do your wall lanterns come with fixings?

Unless otherwise stated within the product description, our wall lights and lanterns come supplied with all necessary fixings. This is to ensure safe and hassle-free installation. Certain bracketed designs will not come complete with bracket fixings as these are specific to the wall or space on which you wish to have your light installed. For these designs, we recommend seeking the advice of a qualified tradesperson, who will assess the structural integrity of your chosen location and advise the specific fixings required for your design.

Are your wall lanterns supplied with wiring?

Unless otherwise stated within an individual product’s description, most of our wall lights or lanterns are supplied unwired. As with all of our lighting products, we recommend seeking the skills and knowledge of a qualified electrician to install your lights. Please note that, with some of our designs, your tradesperson may make product adaptations where necessary in order to qualify and certify it.

Do your wall lanterns come with bulb holders?

Yes! Unless otherwise stated, our wall lanterns come complete with all necessary bulb holders. The supplied bulb holders are normally your standard Edison screw (E27 or E14) style although we can supply bayonet holders (B22) for some of our designs (upon request). Please refer to the individual product description to find out more about the type of holders supplied and the bulbs required.

Do your wall lanterns come with bulbs?

Our wall lights and lanterns do not come supplied with bulbs, unless otherwise stated. Many of our designs are suitable for use with a standard E27 bulb. However, to find out more about a specific product’s bulb requirements, please refer to the technical specification in the product description. Upon request, we can supply you with a ‘Dusk till Dawn’ bulb which is suitable for many of our larger outdoor lantern designs. Bulbs can be purchased from any home store, ask your electrician about specialist bulbs.

Are your outdoor wall lanterns suitable for indoor settings?

Absolutely! Although specifically designed for outdoor placement, our luminaires, unless otherwise stated, are suitable for indoor placement. Some of our smaller and more compact designs, look particularly good in lounge settings, whilst some of our larger designs look great within entrance halls or more commercial spaces. Please note that these lights are specifically designed for interior placement and would not be suitable for outdoor installation.

How do I care for my wall lantern?

Care and maintenance will differ depending on the material that your wall light or lantern has been crafted from. In order to properly care for your luminaire, please refer to your product’s individual product description to find out what it has been made from before referring to our Care & Maintenance Guides. Generally, most lanterns will require annual maintenance and a routine electrical inspection annually.  All electrical installations should be tested and an ‘Electrical Installation Certificate’ should be provided by the electrician.  Please ensure that this certificate is retained.

Are your wall lanterns suitable for coastal locations?

Many of our outdoor wall lanterns will require additional care and maintenance if placed in close proximity to the sea. This is due to the salt content in the air, which tends to accelerate the ageing process of most metals. However, some of the lights within our collection have been specifically designed for coastal placement. Please refer to individual product descriptions to find out more about a particular item’s coastal suitability. For advice head over to our care and maintenance guides

Do your wall lanterns come with sensors?

Some of them do, but not all. Those products which have sensors will state in their listing name and product description.  If you would like to attach a sensor, please speak to a qualified tradesperson.

Can I Install The Lamp Post Myself?
We would never question your DIY skills, however we do advise that you hire a qualified tradesperson to carry out the installation. This will guarantee a safe & reliable fixture to the ground and you will receive a certificate.

How do I maintain The Perspex Panels?

The Perspex supplied with our lanterns offers very similar level of transparency to glass, but with the added benefit of being much stronger. Perspex however is easily scratched, so it is important when the trades person is installing the lantern, due care and attention is given to avoid scratching the panes. Find out more about how to care for your lanterns and lamp posts in our Care & Maintenance Guides.

 

There’s too much choice! What kind of wall lantern or light should I go for?

The kind of outdoor lantern or light that you choose is entirely dependent on personal taste, the style of your home, and the location in which you plan to have it installed. For smaller properties such as apartments or townhouses, the more compact designs may be perfect for you. For bigger properties looking to create a grand entrance and ample outward light projection, the larger designs within our Victorian, Gothic & Dorchester ranges will do just the trick. For homes seeking a modern touch, the more Modern & Contemporary designs will offer something unique for every style. If you’re looking to add additional security to your property, why not ask your tradesperson about attaching PIR sensors?  In terms of wall lantern designs and placement, our bracketed styles are ideal for placing beside or above a door or entryway. Our flush-fix wall lights are perfect for placement on porch columns or at both sides of an entrance. And, the lights within our downlighters are perfect for placement above or below an outdoor area that you wish to illuminate.

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